Support
The Support tab is how you reach Makion's own product support — the people behind the app. Describe the problem in one message and it goes to Makion support, which triages it and queues real bugs for fixing.
This is support for Makion the product, not SAP support. If you are doing support or consulting work for your own clients, that lives in the Requests tab instead.
Send a message#
Describe the problem in one message — what you were doing, what you expected, and what happened.
| Control | What it does | When it appears |
|---|---|---|
| Message textarea | Write your problem in one message. | Always |
| Your email | The address for us to reply to. | Only if your account has no email on file |
| Send to support | Send the message to Makion support. | Always |
After sending, you see: "Sent — thanks! We'll look into it."
That's it — Makion support takes it from there, triages the report, and queues genuine bugs for a fix.